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Consortial Benchmarks of the FIR - Companies learn from Companies

Consortial Benchmark "Service Innovation 2016"

Innovative Development of Services – Learn from the best!


The Consortial Benchmark “Service Innovation 2016” was successfully concluded in April 2016.

04/27/2016: Final Conference of the Consortial Benchmark „Service Innovation 2016“ in Aachen [Foto: FIR]
04/27/2016: Final Conference of the Consortial Benchmark „Service Innovation 2016“ in Aachen [Foto: FIR]

Out of 101 European participants, the consortium collaboratively identified five industrial service providers, which successfully emphasized their particular progressiveness in the light of service innovation.

The following, so-called "successful practice companies", were honoured: Hubject GmbH, Drägerwerk AG & Co. KGaA, IBM Deutschland GmbH, Bilfinger Maintenance GmbH as well as Heidelberger Druckmaschinen AG.

The research results are exclusively available for participants of the study.

Press Release (in german language)

Quick links

  • Progress of the CBM:
    1 2 3 4 5
    1: Kick-off meeting 
    2: Screening phase 
    3: Review meeting 
    4: Company visits 
    5: Concluding conference 
    - finished successfully - 
(c) 2013-2019 FIR (reg. ass.) at RWTH Aachen University   -   www.konsortialbenchmarking.de